Capital.com – Trading Platform Review & User Feedback 2023

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General Information

Capital.com is an international trading platform, which positions itself as a trading partner, suitable for both trading newbies and professional traders alike.

It is regulated and authorised by the Cyprus Securities and Exchange Commission (CySEC), the UK’s Financial Conduct Authority (FCA), and the National Bank of the Republic of Belarus (NBRB). All clients’ funds are stored securely on segregated accounts in the largest European banks, including Raiffeisen, Royal Bank of Scotland and Eurobank. The broker is audited by Deloitte, one of the Big Four accounting organisations.

The company operates through its offices in London (UK), Limassol (Cyprus), Gibraltar (Gibraltar) and Minsk (Belarus), building the award-winning trading platform, available in 28 languages. Capital.com is a one-stop place to trade major financial markets with ease. It ensures a seamless trading experience anytime from any device be it a laptop or an iOS- or Android-powered smartphone.

The platform gives access to 3,000+ most liquid assets, including equities, cryptocurrencies, commodities, currency pairs and indices. This year it has also launched another popular trading option – spread betting – which is exempt from capital gains tax and stamp duty in the UK and Ireland. Capital.com trading platform offers failsafe split-second order execution and competitive spreads. For example, you can trade one of the most popular forex pairs, EUR/USD, with the spread of 0.6 pips.

The platform could be a cost-effective solution as it doesn’t take commissions for opening and closing trades, for deposits and withdrawals. The only charge is an overnight fee, which is taken if a trade is kept overnight.

Advantages and Disadvantages

As a technologically advanced trading platform, offering the ultimate trading experience, Capital.com has many positive features, which can catch traders’ attention. Let’s look at some of them:

World’s first AI-powered trading platform: with eQ bias detection and personalised trading insights.

One-click trading experience: with CFDs on 3,000+ world-renowned markets and leverage of up to 1:200.

Tight spreads: with instant order execution, commission-free trading and no hidden fees.

Effective risk-management tools: including negative balance protection and two types of stop-loss orders: normal and guaranteed.

Impressive selection of trading tools: including instant price alerts, powerful charts, analytics tools and 75+ technical indicators.

High privacy and security standards: Capital.com is regulated by FCA, CySEC and NBRB.

Educational materials: such as online courses, trading guides, educational app, market news and analysis.

Approachable customer support: customer support is available 24/7 via phone, email, live chat, Facebook, Telegram, WhatsApp and Viber in 8 languages, including English, French, German, Spanish, Italian, Russian, Arabic and Turkish.

Multilingual platform: currently supporting 28 languages.

Limited Demo account: Not all instruments are available in the demo account

Trading Conditions

You can trade at Capital.com with 0 per cent commissions. A remarkable fact is that this broker does not take fees for: opening and closing trades, deposits and withdrawals, real-time quotes, dynamic charts, indicators, and educational materials.

Capital.com is transparent about its spreads and overnight fees. Offering ultra-competitive spreads on the market, Capital.com gets from 0.6 pips for EUR/USD, 0.6 for S&P 500, 0.8 pips for GBP/USD, 0.11 for AAPL, 34 for BTC/USD and 1.39 for ETH/USD.

If you would like to keep your trade open at the end of the day, Capital.com will charge a fee, which is called an ‘overnight premium’. In contrast with its rivals, the broker’s fee is based only on the provided leverage rather than the total value of the trade.

Regulation

Capital.com is all about its clients’ safety. It is regulated and authorised by the Cyprus Securities and Exchange Commission (CySEC), the UK’s Financial Conduct Authority (FCA), and the National Bank of the Republic of Belarus (NBRB).

All clients’ funds are stored securely on segregated accounts in the largest European banks, including Raiffeisen, Royal Bank of Scotland and Eurobank. The broker is audited by Deloitte, one of the Big Four accounting organisations.

Underlying Assets

Capital.com’s trading platform grants access to more than 3,000 assets, including 2733 equities, 142 currency pairs, 84 cryptocurrency pairs, 53 commodities and 34 indices.

In 2020, the broker has significantly expanded its offering and added new markets, which will bring many new attractive trading opportunities. They include:

• Football stocks: from now on you can not only watch your favourite clubs playing, but also trade on their stocks’ performance: Juventus (JUVE), AS Roma (ASR), Manchester United (MANU), Lazio (SSL), Borussia Dortmund (BVB).
• Pharmaceutical stocks (vaccine manufacturers): Moderna Inc. (MRNA), Heat Biologics Inc.(HTBX), Vaxart Inc.(VXRT) and Novavax Inc.(NVAX).
• Thematic indices: with the aim to provide traders with the opportunity to trade on the global megatrends and macroeconomic events, Capital.com has launched five dedicated indies, including: Corona anti-virus index, Crypto index, Oil Price Index, US Airlines index and US Cannabis index.
• Futures: US crude oil, UK Brent oil, and DAX30 futures.

Trading Platform

What makes Capital.com differ from other high-quality trading brokers is its AI-powered technology, which analyses traders’ behaviour and provides personalised trading insights.

The platform is equipped with a proprietary feedback mechanism, called emotional quotient (eQ). The system applies artificial intelligence to reveal over 25 behavioral biases, which usually prevent traders from making thorough and rational trading decisions.

After identifying the biased patterns in a trader’s experience, eQ provides personalised feedback, gives insights and useful tips after a trade. This innovative feature provides traders with long-awaited support and makes Capital.com stand out from the crowd.

Capital.com is equipped with more than 75 technical indicators, which help traders to trade effectively on charts, discover attractive trading opportunities and spot the best points to enter or exit trades.

Risks, which always go hand-in-hand with trading, can be mitigated by the effective risk management tools, including stop-loss and take profit orders, instant price alerts and negative balance protection.

Since the launch in 2016, Capital.com has gathered more than 788,000 traders, processed more than $100m (£77m, €85m) in deposits and $13bn (£9.8bn, €11bn) in traded volume.

Mobile Trading

Capital.com ensures smooth and seamless trading experience from any device, offering powerful web and mobile platforms. You can access it from any web browser or Android and iOS smartphone.

Capital.com app has an easy-to-use and intuitive interface with a quick and simple signing up process.

Demo Account

With Capital.com you can always start with a demo account, taking a test-drive and getting acquainted with the platform. It is a useful option for those who would like to boost their trading skills and try various trading strategies.

The Capital.com demo account has a simplified sign up process: you should just enter your name and an email address and start trading with 10,000 of virtual (practice) money.

The demo mode helps traders to explore the platform’s features in-depth with zero risk. Offering a fully-fledged functionality, the Capital.com demo could be a good start before going live for many interested in trading.

Account Types

In general, Capital.com offers three types of accounts with different benefits and particular features – Standard, Plus and Premier. They are meant for clients with various types of trading experience and various amounts of funds available for trading. All of them grant access to all the available markets, interactive charts and diverse analytical tools, leverage up to 30:1 and negative balance protection.

In addition, the Plus and Premier accounts guarantee the services of a personal account manager and offer custom analytics. The premier account also provides access to exclusive webinars and premier events.

Opening an Account

Those who create accounts at Capital.com enjoy a remarkably simple and clear sign-up procedure. Still, you should note that the platform is highly regulated, and it imposes certain requirements. The platform will ask you to prove your identity and address to verify your live account. A copy of the trader’s ID and a residency-proving document is usually enough to complete the procedure successfully. The platform also has a small deposit minimum of $20 (€20, £20), or 100 PLN for all payment methods, except wire transfer, which requires a €250 minimum.

At Capital.com traders are not limited with a CFD account. They can also create a spread betting account (available for Ireland and the UK) and get an increased leverage of up to 500:1, if they qualify as professional traders.

You should also note that with Capital.com you can create up to 10 live and 10 demo accounts in different currencies including US dollar ($), Euro (€), British pound (£) and Polish zloty (zł). Multiple accounts could be helpful if traders want to try various trading strategies. Moreover, they can instantly transfer money between same-currency accounts.

Funds Withdrawal

Capital.com ensures smooth and easy deposits and withdrawals. Traders can deposit money via a credit of debit card, or bank transfer. The platform supports accounts in four currencies: the US dollar, euro, pound sterling or Polish zloty.

In 2020 Capital.com has introduced a long-awaited ApplePay option to facilitate deposits and make them as fast as they could ever be. Other available payment methods include: WebMoney, Skrill, QIWI, iDeal, Sofort, Multibanko, Trustly, Giropay, Przelewy24, and Neteller.

Capital.com processes any withdrawal request within 24 hours. However, it can take between three to five days before money reaches a trader’s card or account. The broker takes no fees to deposits and withdrawals.

Trader Training

Capital.com invests much in traders’ education. The broker strongly believes that trading can be accessible for everyone and undertakes a mission to build an “investor democracy”, providing traders with all the necessary tools and spreading financial literacy.

Capital.com is full of different educational resources. They include free online courses, a glossary of trading terms written in simple language, educational webinars and regular market updates.

In addition to market analysis and forecasts, at Capital.com you can also find in-depth trading guides, dedicated to those trading the most popular instruments, covering technical analysis tools and providing all you need to know about CFD trading, spread betting, psychology trading and many more.

In 2018, Capital.com launched a free educational app called Investmate. It offers a comprehensive educational course on mobile devices. The app features six goals for new traders to choose from, followed by six ways to achieve them.

Investmate has more than thirty short courses (less than 3 minutes long each). Users can quickly find topics they want, save relevant information as favourites and take part in quizzes.

The main goal of Capital.com’s educational app is to explain what is often deemed complicated and make it as simple as possible. The app is available for both iOS and Android systems.

For those who prefer video content, Capital.com offers another educational option. It hosts a popular YouTube Channel, led by its Chief Market Strategist David Jones. The channel offers comprehensive market reviews and educational videos, which are viewed by 70.1K subscribers.

Should I Trade with Capital.com?

Capital.com deserves credit for building a new type of relationship between a trader and a broker. It has a chance to become a truly comprehensive trading partner, which gives you not just a playground for trades execution, but also provides insights, useful tips and all the necessary data and tools for making thorough trading decisions.

Traders’ success does not always depend on the broker they trade with. However, choosing the right broker could be a good starting point to become a better trader. As there is no one-fits-all platform on the market, you should find the one which will align well with your preferences and investment goals. And after careful consideration we may say that Capital.com could become a one-stop place for both trading professionals and people who are just starting their trading journey.